How will this course help you?

  • It'll give you the framework you need

    Stop fumbling your way through a 'tough conversation' and learn the framework so that it flows

  • Get a win-win for everyone

    Use this dialogue to effectively problem-solve and walk away from anxiety-ridden conversations feeling POWERFUL and well-executed in your approach

What's in this FREE micro learning unit?

  • 1

    Persuasive & Authentic Communication

    • INTRODUCTION

    • WHAT IS PERSUASIVE & AUTHENTIC COMMUNICATION?

    • THE FOUR PILLARS OF PERSUASIVE & AUTHENTIC COMMUNICATION

    • OBSERVATION, FEELING, NEED AND REQUEST

    • HOW AND WHEN TO USE PERSUASIVE & AUTHENTIC COMMUNICATION

    • HAVING A DIFFICULT CONVERSATION WITH A LANDLORD

    • WRAPPING UP PERSUASIVE & AUTHENTIC COMMUNICATION

    • PSST... SHARING IS CARING!