How a Property Manager CAN recognise and respond to a Domestic and Family Violence situation within their portfolio


How will this course help you?

This pmxlive conversation and downloadable resources will give you a how-to-guide for navigating Domestic and Family Violence situations within your portfolio

  • FREE Downloadable Resources - courtesy of Q Shelter

    This toolkit has been developed to support real estate agencies strengthen their practice in managing tenancies that are impacted by domestic and family violence

What's in this FREE micro learning unit?

  • 1

    New Chapter

    • 📹 LIVE session with Hannah Clifford - 30 mins - "How a Property Manager CAN recognise and respond to Domestic and Family Violence situations within their portfolio"

    • How to start a conversation with someone that you suspect is experiencing DFV - dialogues to use

    • Issues of concern to look out for that could identify domestic and family violence occurring within a tenancy

    • STRENGTHENING THE REAL ESTATE AGENT RESPONSE - a toolkit to guide practice


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Xpert Delivering this Course

Co-Founder and PM Xpert

Terri Handy

Terri Handy is obsessed with finding a simpler, easier and faster way to do things. It can become tedious for those who live with her at times but, she figures “hey, they benefit so what’s the big deal? “ A reformed Coke Zero addict but still battling the hold M&M Peanuts have over her, Terri has never understood the appeal of coffee but don’t mess with the way she brews her Green Tea with Rose Petal. Most of her career has involved customer service in one form or another, with stints as a Motelier, Agency Owner and even a tiny dabble in recruitment before firmly finding her place in helping to implement positive change in the property management industry.

Co-Founder and PM Xpert

Shonleigh Draper

Shonleigh Draper is a loving wife, doting Mama, a passionate Client & Talent Advisor and Director at ThinkRed Recruitment, Co-Founder of pmXcite, a pro muffin baker and coffee enthusiastic/coffee snob. With an expensive PR & Marketing Degree under her belt (that she's never actually used), a brain full of big ideas around empowering women in property in all aspects of their lives, and an extensive background in sales, recruitment and real estate, Shonleigh is obsessed with being in the business of 'humans'.