Based on your valued feedback we've created 'The X Files', an easy to access vault of all of our amazing templates and resources. Some of these templates are already available inside Foundation X courses and some are standalone templates that don't really need a full course for explanation. 

We encourage you to check The X Files Vault often, as each week we'll be updating it with new templates for you to use.

Already a Foundation X Member?

If you are, please go ahead and open the X Files now, if you're not, please see purchase options below...

What's inside The X Files Vault?

  • 1

    How make the most of The X Files

    • Introduction

  • 2

    Other

    • Email - Other Agent Advice about collection of "file" (Option 1)

    • Email - Other Agent Advice about collection of "file" (Option 2)

    • Email - Introducing Finance Broker (or other services)

  • 3

    Tenants - Warm Welcome

    • Congraluations Email for Approved Tenant

    • Welcome Email for Tenants (Takeover of Management)

    • Email - Copy of Lease for Tenant

    • Email - Reminder to return Entry Condition Report

    • Information Guide - Mould Prevention

    • SMS - 1 Day After Lease - Reminder to return ECR

    • Email - Invitation to Online Access (Tenant)

  • 4

    Tenants - Throughout Relationship (Anticipatory Service)

    • Email - Advice to Tenant of Upcoming Routine Inspection

    • Email - Confirmation of Request to Add Another/Remove Tenant

    • Email - Change of Property Manager

  • 5

    Tenants - Fond Farewell

    • Email - Confirmation of Intention to Vacate

    • Email - Advice to Tenant of Lost Management

    • Attachment to Email - Vacating Checklist

  • 6

    Owners - Warm Welcome

    • Email with copy of Management Authority (Vacant Property)

    • Email with copy of Management Authority (Takeover of Management)

    • Snail Mail - Welcome to Agency (from Director/Principal)

  • 7

    Owners - Throughout Relationship (Anticipatory Service)

    • Email - Copy of New Lease for Owner

    • Email - Invitation to Attend 1st Routine Inspection of Tenancy

    • Email - Copy of Renewed Lease

    • Email - Change of Property Manager

    • Email - Link to Advertisement

    • SMS - Tenant has signed lease

    • SMS - Tenant has collected keys

    • Attachment to Email - Vacating Tenant - Information Guide for Owners

    • SMS - Tenant has paid their 1st rental payment on time

    • Document - Owner Request - Change of Bank Account Details

    • Email - New Tenant Confirmation

    • Email - Confirmination of Tenancy Finalisation

  • 8

    Owners - Fond Farewell

    • Email - Lost Management Due to Sale of Property

    • Example of a Letter to Terminate an Owner (Formal)

    • Example of a Letter to Terminate an Owner (Management Unprofitable)

    • Example of a Letter to Terminate an Owner (Property not to Standard)

    • Example of a Letter to Terminate an Owner (Poor Behaviour by Owner)

  • 9

    Growth

    • Email - Google Review Request (polite version)

    • Email - Google Review Request (excited version)

  • 10

    Team

    • Example of Slack Protocol for office

    • Property Manager Skills Assessment

  • 11

    Covid-19

    • Email (Tenant) - Request for Rent Reduction

    • Email (Owner) - Initial update around agency approach to COVID-19

    • Email (Owner) - 2nd update around agency approach to COVID-19

    • Email (Tenant) - Initial Update around agency approach to COVID-19

    • Email (Trades) - Update around agency approach to COVID-19

    • Template - Keeping Track of Rent Reduction Requests

    • Email - (Tenant) Response to advice they are breaking their lease due to COVID-19

    • Email (Tenant) - 2nd email confirming decision to break their lease

    • Email (Tenant) - update around Government's announcement "No tenant will be evicted for 6 months"

    • Email (Owner) - 3rd update around agency approach to COVID-19 (moratorium on evictions)

    • Email (Owner) - 4th update around agency approach to COVID-19

    • Email (Tenant) - Asking tenant to complete relief application with form attached

    • Template/Form - Tenant Rental Relief Request

    • Email (Owner) - When tenant has been sent a Rental Relief Request form

    • Email (Tenant) - Confirming receipt of tenant's completed application for rental relief

Purchase Options

If you subscribe to the Foundation X Membership you get full access to The X Files Templates and Resources Vault along with all the other Foundation X courses and other amazing membership benefits, including Membership Perks all for the one low monthly cost (cancel anytime). Alternatively you can purchase lifetime access to The X Files outright through the single access purchase option below.