In property management we deal with all kinds of people, about all kinds of things. In fact, most of our role involves communication in one form or another, so it is super important. Learn how your tone can get your message across more effectively!
How will this course help you?
If you are looking to improve your communication skills and creating raving fans as clients, you will love the tips and ideas outlined in this course about that secret ingredient, Tone.
Email without misunderstanding
Get your message across, the way you mean it - the first time.
Create solid relationships
Adjust your tone to suit the situation so your clients like and trust you
No stress phone calls
Pick up the phone with confidence and achieve the results you are after
What's in this Foundation X Course?
This course has 10 short lessons and will take you around 28 minutes to complete and implement into your daily routine
Watch your tone young lady!
What is tone anyway?
Tone in Emails
Xample - Email Notification to Tenant of Routine Inspection
Tone over the phone
Xample - Scripts to use when a tenant wants to change the date of their Routine Inspection
Xercise - Practice makes perfect
You can either purchase this course outright (single course purchase) or subscribe to the Foundation X membership and get access to ALL Foundation X courses and amazing membership benefits for one low monthly cost (cancel anytime).
Terri Handy is obsessed with finding a simpler, easier and faster way to do things. It can become tedious for those who live with her at times but, she figures “hey, they benefit so what’s the big deal? “ A reformed Coke Zero addict but still battling the hold M&M Peanuts have over her, Terri has never understood the appeal of coffee but don’t mess with the way she brews her Green Tea with Rose Petal. Most of her career has involved customer service in one form or another, with stints as a Motelier, Agency Owner and even a tiny dabble in recruitment before firmly finding her place in helping to implement positive change in the property management industry.
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